Privacy Policy

At EcomPulse, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit ecompulse.org or use our services.

1. Information we collect

Information you give us. When you fill out a contact form, subscribe to our newsletter, request a quote, or email or call us, we may collect your name, email address, phone number, company name, and any message or details you choose to share.

Information collected automatically. When you visit our website, we may collect your IP address, browser type, device information, operating system, pages visited, time spent on pages, referring website, and approximate location, using cookies and similar technologies (see our Cookie Policy).

Business and account information. If you become a client, we may receive information about your online store, product listings, sales data, and platform access that you authorize us to use to deliver our services.

2. How we use your information

• Respond to your inquiries and provide our services
• Send newsletters, updates, and marketing messages (you can opt out anytime)
• Process payments and manage client relationships
• Improve our website, content, and services
• Analyze website traffic and performance
• Protect against fraud, abuse, and security threats
• Comply with legal obligations

3. Legal basis for processing

We process your information based on your consent, the need to perform a contract with you, our legitimate business interests, and compliance with legal obligations.

4. Sharing your information

We do not sell your personal information. We may share it only with:

• Trusted service providers who help us operate our business (such as hosting, email, analytics, and payment services) and are required to protect your data
• Professional advisors, authorities, or courts when required by law
• A successor entity in the event of a merger, acquisition, or sale of our business

5. Data security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep your personal information only as long as necessary for the purposes described in this policy, or as required by law.

7. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, to object to or restrict certain processing, to withdraw consent at any time, and to unsubscribe from marketing emails using the link in any email we send. To exercise these rights, contact us using the details below.

8. Third-party links and services

Our website may link to or use tools from third parties, such as analytics or social media platforms. These third parties have their own privacy policies, and we are not responsible for their practices.

9. Children’s privacy

Our website and services are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

10. International data transfers

Your information may be processed or stored on servers outside your country. By using our website, you consent to such transfers, and we take reasonable steps to protect your data.

11. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.